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Terms of Service

Website: www.pranabeautytt.com
Business Name: Prana Beauty TT
Location: Trinidad & Tobago
Effective Date: JUNE 2026

Welcome to Prana Beauty TT. By visiting our website, placing an order, or purchasing from us, you agree to the following Terms of Service.

Please read these terms carefully before using our website or purchasing any products.

1. About Prana Beauty TT

Prana Beauty TT is an online beauty and skincare business based in Trinidad & Tobago. We offer skincare, hair care, body care, lip care, combos, gift items, and related products.

These Terms apply to all visitors, customers, and users of our website.

2. Use of Our Website

By using our website, you agree to use it only for lawful purposes.

You must not:

  • Misuse the website
  • Attempt to hack, damage, or disrupt the website
  • Use false information when placing an order
  • Copy or reproduce our website content without permission
  • Use our website for fraudulent or harmful activity

We reserve the right to refuse service, cancel orders, or restrict access if we believe the website is being misused.

3. Product Information

We aim to display product details, descriptions, images, ingredients, prices, and availability as accurately as possible.

However, we do not guarantee that all product information on the website will always be complete, current, or error-free.

Product packaging, appearance, size, scent, texture, or ingredients may vary slightly depending on supplier updates or availability.

4. Skincare Disclaimer

Our products are intended for general skincare, beauty, and personal care use only.

Results may vary from person to person. We do not guarantee specific results from using any product.

Please review ingredients carefully before purchasing. If you have sensitive skin, allergies, medical conditions, or concerns, we recommend consulting a qualified medical professional before using any new skincare or personal care product.

We recommend doing a patch test before full use.

If irritation, discomfort, or allergic reaction occurs, discontinue use immediately and seek medical advice if necessary.

5. Orders

When you place an order, you agree that all information provided is accurate and complete, including your name, phone number, email address, delivery address, and selected products.

After placing an order, we may contact you by phone, WhatsApp, email, or social media to confirm your order, delivery details, or payment method.

An order is not considered fully confirmed until we have reviewed and accepted it.

6. Pricing

All prices on our website are listed in TTD / Trinidad & Tobago Dollars, unless otherwise stated.

We reserve the right to change prices at any time without prior notice.

If there is an error in pricing, product description, or availability, we reserve the right to correct the error and cancel or adjust the order if necessary.

7. Payment

We may offer the following payment options:

  • Cash on Delivery
  • Local Bank Transfer
  • Other payment methods listed on the website or communicated by us

For bank transfer payments, orders may only be processed once payment is confirmed.

Customers may be required to send proof of payment by WhatsApp, email, or another approved method.

8. Shipping and Delivery

Delivery times, fees, and locations are explained in our Shipping & Delivery Policy.

Delivery timeframes are estimates and may be affected by traffic, weather, public holidays, courier delays, incorrect delivery details, or other circumstances outside our control.

Please ensure someone is available to receive the order at the agreed delivery location.

9. Returns, Exchanges, and Refunds

Returns, exchanges, and refunds are handled according to our Return Policy.

Due to the nature of skincare, beauty, and personal care products, returns are limited for hygiene and safety reasons.

Please review your order carefully before confirming your purchase.

10. Product Availability

All products are subject to availability.

If an item becomes unavailable after you place an order, we may contact you to offer a replacement, remove the unavailable item, delay delivery until restocked, or cancel that part of the order.

11. Promotions, Discounts, and Offers

From time to time, we may offer promotions, discounts, bundles, combos, or special offers.

Promotions may be changed, limited, extended, or discontinued at any time.

Offers may be subject to specific terms, expiry dates, stock availability, or order requirements.

12. Intellectual Property

All content on this website, including text, images, graphics, logos, banners, layout, design, and branding, belongs to Prana Beauty TT or is used with permission.

You may not copy, reproduce, distribute, modify, or use our website content for commercial purposes without written permission.

13. Third-Party Links

Our website may include links to third-party websites, social media pages, payment platforms, or other external services.

We are not responsible for the content, policies, security, or practices of third-party websites or platforms.

Using third-party platforms is at your own risk and may be subject to their own terms and privacy policies.

14. Limitation of Liability

To the fullest extent permitted by law, Prana Beauty TT is not liable for any loss, damage, injury, allergic reaction, skin irritation, delay, delivery issue, website error, or other problem arising from:

  • Use or misuse of our products
  • Failure to follow product instructions
  • Allergies or individual skin sensitivity
  • Incorrect customer information
  • Delivery delays
  • Website interruptions
  • Third-party services or platforms

Nothing in these Terms is intended to exclude any rights you may have under applicable law.

15. Customer Responsibilities

By purchasing from us, you agree to:

  • Provide accurate order and delivery information
  • Review product details before purchasing
  • Store products correctly after delivery
  • Use products according to instructions
  • Conduct patch tests where appropriate
  • Contact us promptly if there is an issue with your order

16. Account and Website Security

If our website allows customer accounts, you are responsible for keeping your login details private and secure.

You are responsible for any activity under your account unless you notify us of unauthorized access.

17. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

18. Changes to These Terms

We may update these Terms of Service from time to time.

Any changes will be posted on this page with an updated effective date.

Your continued use of our website after changes are posted means you accept the updated Terms.

19. Governing Law

These Terms are governed by the laws of Trinidad & Tobago.

Any disputes relating to these Terms, our website, or our products shall be handled in accordance with the applicable laws of Trinidad & Tobago.

20. Contact Us

If you have any questions about these Terms of Service, please contact us:

Prana Beauty TT
Website: www.pranabeautytt.com
Email: sales@pranabeautytt.com
Phone/WhatsApp: 868 263 9018
Location: Trinidad & Tobago

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